Apple products are highly appreciated and used throughout the world, and at the same time, many users accidentally damage their Apple products and are forced to visit an Apple repair store to get their gadget fixed. It is a belief among most of the Apple users that their products are highly reliable and they will not have to face a scenario where they will need a repair for their products. This is true to some extent because Apple does use high-quality parts in their products and they don’t tend to malfunction easily. At the same time, some other factors should be kept in mind before concluding that Apple products are free from any sort of repair.
Human errors and mistakes are one of the key factors that come into play when it comes to the repair of products manufactured by Apple. Most of us have some time in our life dropped our phone, spilled water on it, and downloaded such files which contain a virus that can affect the components of our phone and laptop. There are so many other ways by which we end up accidentally causing damage to our phone or laptop.
At this point, it is not possible for brands even like Apple to come up with innovations in technology that can prevent their products from any damage caused by human error. Apple is trying to make changes in their products that can reduce the amount of damage to the maximum extent possible today. For example, they are making their iPhones water and dust resistant. It will minimize damage when someone accidentally spills water or coffee on their iPhone or accidentally drop it in a pool or the toilet.
Water damage has been one of the main types of damages that can happen to an Apple product. A lot of users had to get their iPhones and MacBook laptops repaired because of water damage. Apple still hasn’t come up with a technology that can prevent their products from breaking or cracking when a user drops it by mistake. The best example is the delicate screens on their iPhones and MacBook. Thousands of iPhone users drop their phones from normal heights and end up with a broken or cracked screen.
Now you obviously can’t blame Apple for this because it’s the user who is at fault here. So in these scenarios where a user manages to damage their Apple products, there are only two options available. The first option is one which can cause a hit on your budget. It is when you decide to buy a new iPhone or MacBook. Yes, just throw away the old broken one and buy a new one. The second option which a lot of users tend to choose is to repair their broken iPhone or MacBook. This will cost them less, and they will be able to keep all the personal data which they have stored on their gadgets.
So after deciding that you need to get your Apple product repaired, there are some things that you should keep in your mind. The first thing is to know what factors are necessary for a successful Apple repair. Many users don’t care about these things, but if you are someone who cares about your phone and laptop and need value for your money, you should know the factors that are critical to have a successful Apple repair. These factors should be considered when you are running a repair shop and need to earn the trust and loyalty of your customers.
So in order to have a successful Apple repair, a repair store must have the following things:
- Good quality parts
- Experience and Knowledge
- Micro soldering skills
- Good workflow
- Good quality parts:
The first and foremost thing that every repair shop for Apple products must have is the availability of good quality parts. Since the customers are not choosing Apple’s own repair stores for the repair of their gadgets because of the high cost and turnaround time, it doesn’t mean that they will not expect a third-party repair store to use bad quality parts in the repair. Many repair stores don’t use the good quality parts to minimize their cost and maximize their profits. The always end up losing their customers due to poor feedback.
When a repair store uses poor quality parts in their repair, there are high chances that their customers will face the same issue after some time and they will have to get another repair done on their Apple product. The reason is that the low-quality parts have a shorter lifespan and they start to malfunction after the use of even some months only.
Let’s take the screen for example. When a user accidentally drops their iPhone or MacBook and visit a repair store to get the screen repaired, there are chances that the repair store will not use the best quality screen. They replace the screen with a low-quality replica of the original screen. The customer might be happy because the repair shop is charging them very less. On the other hand, the same customer will not come back for any repair in the future due to the difficulties he/she will face because of that low-quality screen which was installed.
So in order to have a successful Apple repair, good quality parts should be used. It might cost more, but it will surely help in great feedback and retaining the customers.
- Experience and Knowledge:
Since repairing Apple products is not an easy task, it required technicians to practice years to master the art of repairing Apple products. If you are someone who just learned the basics about repairing Apple gadgets and haven’t done enough practice repairing them, there are high chances of you causing even more damage to the product instead of fixing it.
Nowadays, there are so many online DIY tutorials on how to fix your iPhone and how to fix your MacBook. While some people decide to repair their Apple products themselves, the majority don’t take that risk. The majority of users who don’t take the risk are aware of the fact that it’s not that simple for them to repair their damaged Apple products, and it requires ample amount of knowledge and experience to successfully repair an iPhone or a MacBook.
As many users cause damage to their phones and laptops and are in need of a repair, many repair stores have started operations throughout the country. Because of the number of increasing repair stores, the competition is getting fierce day by day. So to get ahead of the competition, one of the best ways is to have repair professionals in your team that have great experience and knowledge of repairing Apple products.
Many customers visit repair stores and ask them about how much knowledge they have about repairing Apple products and for how long they have been doing it. The primary reason is that no one wants to get their beloved and expensive Apple products repaired from someone who has very little experience and knowledge of doing it. While many stores can lie to customers about their knowledge and experience, users can always search for reviews online where many users share their experiences of getting their phones and laptops repaired from that place. So great knowledge and experience are very vital in a successful Apple repair.
- Micro soldering Skills:
When it comes to the difficult repairs of Apple products, the repair professionals need to repair the small parts and components with the help of a microscope. So the process of repairing components so smalls that they can only be seen through a microscope is called micro soldering. Usually, these small components involve capacitors, microchips, resistors, connectors, and inductors. All of these components are fixed on the board of the device with multiple layers. They are fixed in a tiny little space, and it’s very hard to repair them without the use of a microscope.
If it sounds difficult, then it surely is. It requires great skills and experience to be done correctly and error free. There are many scenarios where a user damages their Apple product, and it will require micro soldering skills to get it repaired. Not every repair store have the personnel who master the skill of micro-soldering.
Since the devices are getting smaller, micro soldering skills become more vital in every repair. Because of the increasing competition in the Apple repair market, many repair stores have trained their repair professions on this skill, and they are repairing multiple iPhones and MacBook laptops on a daily basis using this skill. So if you as a user, end up in a situation where your phone or laptop is damaged and require micro soldering skills, you should not be worried. So this is what makes micro soldering skills in our list of factors which are important in a successful repair of Apple products.
- Good Workflow:
As mentioned before, repairing Apple products require good experience, there is another factor that is important which is a good workflow. Workflow is the pattern of activities which is repeatable, and it includes certain steps that take place to complete a specific task on a regular basis. There are multiple individuals involved, and all share their tasks and responsibilities. It is used to create a sequence of all the activities.
While a good workflow is required to run most of the businesses, same is the case when it comes to repairing Apple products. Many repair stores who lack good workflow finds themselves in tough conditions during the repairs. If there is no sequence or pattern of all the activities involved in the repair, the result is usually an unsuccessful repair and not meeting the deadline for the repair. So this makes it one of the most important things which are required to have a successful repair of Apple products.
While sometimes repair stores try to repair the Apple products of their customers as soon as possible in order to give them good turnaround time, repair of Apple products requires a great deal of patience. There are so many computer techs that don’t want to repair Apple products because of the great amount of patience which is required to repair them successfully.
From screen repairs to keyboard replacements, Apple products are more difficult to repair, and they require more patience than what is usually required in the repair of other products of other brands. If you look at the boards and components of Apple products and compare them with other brands, you will notice that they are more complicated to repair. It will also tell you that they will surely require more time and patience to be repaired.
So if you are a customer and a repair store ask you to wait a bit longer because they want to spend extra time on the repair of your gadget, you should be patient. Also, you should be happy and satisfied because it will guarantee that you will be getting a successful repair of your damaged Apple gadget.
This sums up our review of the factors which are required to have a successful Apple repair.