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Couldn’t fault them. Would recommend
The team at Ask’ is dedicated and thorough.
Don’t let the small space fool you - they are clearly in high demand, with a large inventory of current orders (phones/laptops/CPUs) neatly stacked/tagged at their *secured & monitored* (read: safe for your beloved HW) drop-off desk. Even given their heavy workload, they assessed and repaired my laptop with a good turnaround, which was a life-saver for me.
Polite, proficient, and professional - they can’t be beat.
Location is good for downtowners too, right near St. Lawrence Market.
PS In case you’re wondering, this is a legit post. I’m just really that grateful they saved my laptop so I didn’t have to buy another one...!
These guys are the real thing. They get to the pint, back-up what they say, price reasonably and most importantly they do excellent work. My computer works better than ever,(they told me it would) and now it feels like I have many years left on this old computer. This was neither the first or the last time coming to these guys. They are helpful whether their advice cost me nothing or a gew hundread - they are always right on . Thanks guys.
I googled this company and was not sure what I was going to get when I got there. I was very pleasantly surprised. They were efficient, friendly and kept to the repair timeframe they had quoted. 30 minutes. They were less expensive than any of the others I had tried. Extremely satisfied. I will return, but hopefully I won't need to 😉
I had almost given up on my 15" MacBook Pro as it was constantly crashing from a GPU Kernel Panic. As this is a known issue, I believed it was a flawed NVIDEA hardware problem and was ready to trash it. Over the phone they immediately knew the solution without guess work and within two hours of dropping off the computer, they replaced a flawed capacitor on the mainboard and the computer was ready the same day. It was a power issue and this only required a repair. Needless to say I was extremely satisfied with the customer service and technical knowledge that these guys have. The repair was much cheaper than buying a used apple laptop and totally worth it. While this was only my first visit, it will be my go to place for computer and phone repairs.
The team at Ask Computers did a great job recovering the data from my 6S after I accidentally took it for a swim. All of my pictures and videos were recovered when other repair stores told me that would be impossible. Great job guys!
I lost my phone a while ago. The store's customer found the phone and the store's owner found me. My phone looks like what it is before I lost it, and the information is still there. The store's owner is very nice. If you want to repair your phone or computer, I think you can trust them.
Professional Service at a Reasonable Price! I came in with a Galaxy S2 that was on the fritz & wouldn't charge either. They opened it up right in front of me, and showed me what was probably causing the issue. They cleaned up the minor damage & had my phone back the same day!
Have been to Ask Computers several times with broken computers, cracked phone screens, etc. Have received great, quick service and excellent value every time.
Had cracked my screen on my HTC Raider. They fixed it for me the same day, just a few hours later. Excellent customer service.