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I have been using ASK computers to trouble-shoot, repair, recover etc my own computers and ones for a small business I run from time to time over the past decade in both PC and Apple product 2-3 times a year. They have always been reliable, reasonably priced and sometimes have gone above and beyond duty to help. I expect to keep going back when I need computer help.
My old iPhone randomly stopped working while I was backing up my data on the iCloud. It kept switching on and off (with the apple logo flickering). I had gone to the Apple store multiple times to help me transfer my data on the new iPhone I just bought from them but they were extremely unhelpful and in this case without even running diagnostics told me I had lost all my data. I came to Ask Computers really panicked and upset as I had precious data (including photos of loved ones who have passed away). They were able to not only retrieve all my data but had the phone up and running in less than one hour!! Great service at a great price. Extremely professional and helpful staff. Would recommend this over any other Data Recovery Services offered in Toronto that are charging 200% higher prices
So I went to an authorized Apple sales/repair store on the Danforth as my IPad Pro stopped charging. After paying a $50 diagnostics fee, they told me that my IPad needed to be replaced and could not be fixed. I took a chance and came to Ask computers. They told me it could be repaired and quoted me a VERY reasonable price. The charging port was replaced and the IPad Pro is charging as good as new! You guys saved me a ton of money by not replacing. Really grateful for the fantastic service, guys!
I want to be your ole gramma.
You are GREAT and I would not hesitate to run back the moment I screw up again.
Another authorized MAC store told me it wasn't able to be fixed but when I looked up, they were looking at each other, and the one guy stepped back behind the lady, and singled he wanted to buy it and would call me ... really? I quietly (yes, me ... I can be quiet) picked my gear up and left, never to brighten their doorstep again. Thanks for everything you did so 'humanely' for me. Here is a virtual hug ... you never made us feel ignorant or old and your patience is endless.
I honestly cannot thank Maaz enough for fixing my iphone. I thought I had no hope and that I had lost everything on my iphone X. I went to 3 different apple store trying to fix my phone and ALL of them told me that my data was gone and that my phone was just a piece of metal. I was told I had a hardware issue that could not be fixed. I had not backed up my phone to icloud and was extremely heart broken to have lost all my stuff. I contacted ASK computers and was told to drop my phone off for diagnostics. I KID YOU NOT, within an hour, Maaz contacted me again to notify me of the actual problem and was able to turn on my phone when no other apple store could. I am still blown away! Their pricing was also fair and affordable! So if you lost hope and are thinking to scrap your phone, I would hold off and check these guys out. I CANNOT RECOMMEND THEM ENOUGH! THANK YOU SO MUCH ! 20/10
spoke to Max quoted me a price to repair iphone 8 screen
went to store and had it repaired total time including travel time to and from Jane /Bloor 1.5 hrs ! amazing efficient great service you would never know my screen broke!
also helped me wirh an older iphone 6 as a bonus 🙂 its now working as a backup ! highly recommended
Laptop screen died and was in and out within hours, fully repaired. Next, i turned off my desk top during a Windows update (even though the screen told me not to), which seemed to kill the computer. They determined the update had crashed, brought my computer back to life and all was well again within 24 hours. Competent and kind people, thank you!
convenient location, very quick service for iPhone screen repair ,and very competitive pricing! I would definitely recommend this company.
Couldn’t fault them. Would recommend
The team at Ask’ is dedicated and thorough.
Don’t let the small space fool you - they are clearly in high demand, with a large inventory of current orders (phones/laptops/CPUs) neatly stacked/tagged at their *secured & monitored* (read: safe for your beloved HW) drop-off desk. Even given their heavy workload, they assessed and repaired my laptop with a good turnaround, which was a life-saver for me.
Polite, proficient, and professional - they can’t be beat.
Location is good for downtowners too, right near St. Lawrence Market.
PS In case you’re wondering, this is a legit post. I’m just really that grateful they saved my laptop so I didn’t have to buy another one...!