Is your iPhone or iPad not connecting to Wi-Fi though everything else is working fine? It is surprisingly common for Apple devices to not connect to Wi-Fi networks that they work fine with normally. With this article we are taking out the frustration of fixing a recurring problem.
The fixes we are suggesting are tested with iOS 12 and iOS13 but they should work with older versions of Apple’s software too. If these tricks don’t work, bring your iPhone for repair in Toronto. ASK Computers is open during the Covid-19 lockdown and we are taking extra care to sanitize devices.
1. Make sure Wi-Fi is turned on
It might sound silly but Wi-Fi not being turned on a common problem. More recent versions of iOS don’t let users turn off Wi-Fi from the Control Centre but you can be disconnected from networks. The icon looks almost the same so you can’t tell if Wi-Fi is actually ‘on’ and ‘active’.
Open Settings. Click on Wi-Fi. The Wi-Fi slider should be ‘On’ (green highlight).
Is your iPhone on Airplane Mode? That used to be a problem but turning on Airplane Mode does not turn off Wi-Fi.
2. Enter the Wi-Fi password
Open Settings. Click on Wi-Fi. Scroll through the list of Wi-Fi networks and look for the one you want to connect to. A lock symbol should confirm the phone is connected to it. If not, click on the Wi-Fi network and enter the password. Many times people change the Wi-Fi password but forget to update it on the phone.
Public Wi-Fi networks will not let an iPhone connect automatically and you will have to sign in or every time you visit (or after a set amount of time).
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3. Remove and add Wi-Fi network to your device again
Errors or bugs in iOS can prevent your iPhone or iPad from connecting to the Wi-Fi network. Before you bring your device for authorized Apple repair to our store, try removing and adding the Wi-Fi network again. It is the veritable ‘kick the TV’ method that tends to solve connection issues more often than not.
Open Settings>Wi-Fi. Click on the network you want to remove under My Networks. Click Forget This Network. Connect to the network again.
Is your phone not detecting any Wi-Fi network? It may be an issue with the antennas. Speak to our Apple repair experts in Toronto.
4. Check for updates
Apple’s frequent updates fix a lot of little bugs and issues. Our iPhone and iPad repair specialists notice small improvements by Apple in every one of their updates.
Connect to another Wi-Fi network, use cellular data (beware updates can be large!) or connect your device to a computer to update it. Once the update is installed, restart it and try connecting again.
5. Reset network settings
If the network settings are corrupted, they could prevent your device from connecting or even detecting the Wi-Fi network you want to connect to. Go to Settings>General>Reset. Click on Reset Network Settings. This will delete all saved Wi-Fi networks and Bluetooth devices.
Restart the device once and you should be able to connect to your Wi-Fi network.
Problems that require a visit to the phone repair experts near you
More advanced problems can hint at hardware issues and you will need to speak to an Apple repair specialist for the same. Signs can include a greyed out Wi-Fi icon, Wi-Fi is on but no networks are detected. These can be due to:
- Water damage
- Wi-Fi chip has short circuited
- Antennas are not connected to the chip
- Malware running on the phone
If your iPhone or iPad does not connect to Wi-Fi despite the troubleshooting tips, call us. We are iPhone and iPad repair experts in Toronto and can fix all networking problems, broken iPhone screens, broken Lightning ports, malfunctioning speakers and sticky ringer switches.
