If you’ve cracked your iPhone screen and are planning to get it replaced, you’re probably wondering: Will Face ID still work after the iPhone screen replacement? It’s a smart question and one we hear often at Ask Computers.
Face ID is one of Apple’s most sensitive features. Replacing the screen can affect it but the good news is, when done correctly by professionals, your Face ID can remain fully functional.
In this blog, we’ll break down:
- Why Face ID might stop working after a screen replacement
- How to avoid common repair issues
- What we do at Ask Computers to keep your Face ID safe
- And what you should know before you hand your phone to any repair shop
What is Face ID and Why Is It So Sensitive?
Face ID works through a complex setup of sensors built into the iPhone’s TrueDepth camera system, which is located near the top of your screen. It uses:
- An infrared camera
- A dot projector
- A flood illuminator
These components work together to map and recognize your face. They’re tied to your phone’s secure enclave meaning, they are individually paired to your iPhone’s motherboard for security.
Even a slight misalignment or replacement of these components can cause Face ID to stop functioning. That’s why screen repairs on newer iPhones (iPhone X and up) must be handled with precision.
Why Face ID May Stop Working After Screen Replacement
Let’s be real. Face ID is not your average camera feature. If your screen replacement is done improperly, here’s what can go wrong:
- Damage to the TrueDepth Camera: During the repair, if the technician mishandles or disconnects the Face ID sensors carelessly, it can permanently break the feature.
- Aftermarket Parts or Uncalibrated Screens: Using low-quality or incompatible screens may disrupt Face ID calibration, especially in models where components are integrated tightly with the display.
- Lack of Professional Tools: Apple has introduced software pairing requirements for some models. If your technician doesn’t have the right tools or experience, Face ID could be disabled.
- iOS Compatibility Issues: After repairs, especially with third-party parts, iOS updates can sometimes cause compatibility issues — disabling features like True Tone or Face ID.
How Ask Computers Preserves Your Face ID
At Ask Computers, we understand how important Face ID is to your daily phone use. That’s why we follow strict repair procedures to ensure it keeps working after your screen is replaced.
Here’s how we do it:
- Component Preservation: We carefully remove and reattach the original Face ID module (dot projector + infrared camera) during screen replacement. Nothing is replaced, only repositioned with precision.
- Trained Technicians: Our repair experts are trained specifically in handling iPhones with Face ID. They use specialized tools and procedures to protect these sensitive parts.
- Quality Screens: We use high-grade compatible displays that do not interfere with Face ID functionality or calibration.
- Post-Repair Testing: After every screen replacement, we test Face ID thoroughly to ensure it’s fully functional before we return the device to you.
What to Do if Face ID Stops Working After Repair
Already got a screen replacement elsewhere and your Face ID isn’t working? Here’s what you can do:
- Restart Your Device – Sometimes, a simple reboot fixes minor calibration issues.
- Check for Software Updates – Make sure your iOS is up to date.
- Reset Face ID – Go to Settings > Face ID & Passcode > Reset Face ID.
- Visit a Repair Expert – If none of the above works, bring your device to Ask Computers. We’ll run a full diagnostic and let you know if the Face ID hardware was damaged or just misaligned.
In many cases, we can restore Face ID functionality even after improper repairs done elsewhere.
How to Avoid Face ID Problems in the First Place
Prevention is better than repair. Here are some tips to protect Face ID during your screen replacement process:
- Always choose a professional repair shop (like Ask Computers) with experience in iPhone logic board and Face ID repairs.
- Ask what kind of parts they use cheap screens often leads to compatibility issues.
- Don’t try DIY repairs: YouTube might make it look easy, but one wrong move can permanently disable Face ID.
- Backup your data: Just in case anything goes wrong during repair.
The Bottom Line: Yes, Face ID Can Still Work After Screen Replacement
To wrap it up! Yes, Face ID can absolutely work after a screen replacement, but only if the repair is done properly by trained professionals using the right tools and techniques.
At Ask Computers in Toronto, we specialize in iPhone screen replacements and make sure your Face ID continues to work like new. Your privacy and phone functionality matter to us and we treat every device like it’s our own.
Need Help?
Cracked screen? Worried about Face ID?
Bring your iPhone to Ask Computers or contact us for a free diagnostic. We’ll explain the process and get your phone looking (and working) like new — with Face ID intact.
Call us today or visit askcomputers.ca to book your repair!
